The safety and well-being of Barbara Eden, our team members, and our customers are our highest priority. As such, we have ensured our facilities and operations are safe for Barbara Eden, our team, and our customers. We will continue to do so throughout the COVID-19 pandemic.
We are a small USA based company that manufactures most of its items for sale in-house, with some items coming from other US-based businesses. Because we are an in-house American manufacturing and fulfillment operation, some of our team needs to be on the job daily. We have implemented emergency operation plans to minimize business disruption and ensure production, distribution, and customer service.
In order to keep our team and Ms. Eden safe, personalized autograph orders will take longer to fulfill. For the time being, it will take 4-6 weeks for any personalized order to SHIP. Once an order ships, a tracking number will be provided to customer so that they can track the order en route to them. Depending on location (inside or outside the US) will depend on how long it takes to actually be delivered. We appreciate our customers understanding and patience.
ALL other items, including NON-personalized autograph items, are in stock and ready to ship. (See below for more details.)
We look forward to offering you magical service and thank you for your shopping small with us during this pandemic. To our new customers, thank you for your business, and to our valued repeat customers and Barbara Eden fan club members, thank you for your continued patronage.
The BarbaraEden.net Family
Hello! I just wanted to take a moment to let everyone know that I am safe and sound; healthy and following the advice to stay removed from public places. My husband Jon and I send our thoughts and prayers to all those affected in this uncertain time.
My love and prayers are with everyone.
In order to limit contact with Ms. Eden for the time being and to keep our team safe as well, it will take longer to process personalized autograph orders. As a result, it may take 4-6 weeks for any order containing a personalized autograph item to ship. Once an order ships, the customer will receive a tracking number and be able to track the item en route to them (or their gift recipient). For US orders, they are generally delivered within a business week of shipment, barring any unexpected carrier delays. International orders will take longer for delivery. Please see below for our COVID-19 update regarding International orders. If you have any questions about our current policy, click here to Contact Us.
We appreciate your patience and understanding.
To clarify -- ALL in stock non-personalized autograph items are ready to ship out immediately.
Fan club enrollment is open again. If you'd like to join or renew, click here.
We are still fulfilling orders with most in stock items* shipping within 1-2 business day(s) of order being placed by customer. Due to the impact of COVID-19, shipping carriers are experiencing operational delays in certain areas. Shipping carrier delays are outside of our control. However, once a BarbaraEden.net order ships, ordering customer will receive a tracking number for that order, which can be used to track movement of progress en route to customer (or their gift recipient). We appreciate your patience and understanding if your order's delivery is delayed by the carrier.
* Items = In Stock items that are either not autographed; -or- Autographed, but not personalized
We are still fulfilling international orders. Regarding international shipments, the current situation may give rise to delays in transit. These may be caused by changes in transport procedure (such as border controls), changes in international transport (such as cancellation of flight connections used for transport to date) and changes in delivery in the target country (such as protective regulations and quarantine measures). Please keep this in mind if you are placing an order with a delivery address outside of the US. We appreciate your understanding and thank you for shopping Barbara Eden's Official Store.
UPDATE 10/30/2020: Click here for additional Service Alerts for International Orders.
Want to get an item in time for Christmas? Click here for BarbaraEden.net Order By Deadlines.